During a recent visit to downtown St. Louis, I will admit I was a bit irritated to find a plethora of closed roads, detours and work zones surrounding the Arch. Once I arrived at my destination, albeit a little late and even more frustrated, I just had to find out why. What I learned surprised me. It wasn’t a water main break, road repair, or some type of accident – instead it was a planned effort to transform what seemed to me a perfectly good National Park. My immediate reaction was, why go through such an enormous amount of effort to modify something that did not appear “broken”? Then it occurred to me, that is precisely the type of behavior that drives successful businesses everyday.
When I probed a bit deeper, I learned that the driving factor behind the CityArchRiver project is to connect the Archway grounds with the East and West riverfronts and the region – making it easier for St. Louisans and their visitors to safely access this treasured icon and the grounds surrounding it as well as positively impacting the bi-state region metropolitan region from both an environmental and social perspective.
So what type of modifications have we made at TEQ that on the surface may have appeared nonessential – and what was the driving factor behind them? Consider the addition of new machinery. For example, we recently:
Why? The answer is simple: operational efficiency.
Operational efficiency also drives our purchasing behavior. Which is why we have moved to purchasing pallets, cartons and a majority of our raw materials from local suppliers as well as partner with local companies for flexible packaging, printed cartons and contract packaging. The result? A drastic reduction in processing, packaging and transportation waste.
What about you? What type of modifications has your business or company made that may not have seemed necessary at first, but emanate great results?